The iFix Repair Warranty
Every repair we do is backed by our warranty. Here is exactly what that means so you know what to expect when working with the iFix pros.
All Repairs Done Right
WE COVER OUR WORK
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If the part we installed fails, or something we did causes a problem, we fix it for free. No argument, no runaround.​
WE DO NOT COVER NEW DAMAGE
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A new drop, crack, bend, or liquid spill after you pick up your device is not eligible for a warranty claim - it is a new repair.
What our warranty covers
Included free with every repair. No registration, no card to keep, no fine print to find. Your repair ticket is your proof.
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The replacement part stops working on its own
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A screen we installed goes black, does not turn on or is flickering
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A battery we installed will not hold a charge as expected
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A charging port we installed stops charging or connecting
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A component we reassembled comes loose: adhesive, bracket, seal, or frame
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Any problem that traces back to our workmanship or a defective part.
If it is ours, we fix it for FREE. That is the whole promise and we do not make you fight for it.
What our warranty does not cover
Physical Damage
Software Problems
Lines On Display
3rd Party Repairs
Black Dots on Display
Different Part/Service
Water Damage
Preexisting Condition
Closing the gap
iFix Repair Warranty | iFix Rapid Protection Plan | |
|---|---|---|
Cost | Included with every repair | Low monthly amount, priced per device |
What it covers | Our parts and our workmanship | Accidents: cracked screen, charging failures, etc. |
Covers drops and cracks | No | Yes |
How long it lasts | 30 days from repair | As long as you are enrolled |
What you pay when you use it | $0 | A set deductible per claim |
How to get it | Automatic | Sign up in store |
Coverage begins the day you pick up your device and applies at all iFix locations.
Common Questions
It broke the day after I picked it up. Isn't that on you?
It depends entirely on how it broke, and we will find out for free. A part that fails on its own within the set amount of days is our responsibility and we will replace it at no charge. A new crack from a drop is a new repair, whether it happened on day one or day sixty.
Bring it in and we will open it up and show you which one it is.
Does the warranty transfer if I sell the device?
The warranty covers the repair, and it stays with the device. Have the buyer bring the original repair ticket or the phone number the repair was booked under.
Do I need my receipt?
No, all repairs, devices and information we need is captured in our system so no receipt is needed.
Can I add the Protection Plan after a repair?
Yes. Come by either store with the device. We document the current condition at enrollment, so the sooner after a repair the better.
Top Rated Experience
Check out some of our recent reviews
iPad
The staff is super nice, patient, and knowledgeable. Priced reasonably. After finding that our iPad just needed moisture removed, they didn't charge us for it. I'm sure that's a one in a million chance, but just shows integrity!
Jenny
iPhone
"Excellent service! My phone was repaired quickly, and the staff was super friendly. Highly recommend!"
Sarah M.​​​
Galaxy A13
"I have a galaxy A13. Cracked my screen. Brought it in. Within that day, it was ready to pick up! They also ordered me a screen protector for me and put it on for me!! Great, friendly service!!!"
