iFix Careers

Job Summary: We are seeking an individual with both technical and managerial expertise. This leadership position will take ownership of the overall success of the company. The ideal candidate will have extensive knowledge of phone and computer repair, excellent managerial skills, and a passion for technology. Key Responsibilities: • Oversee the daily operations and repairs, ensuring all repairs are completed efficiently and to the highest standard. • Hire, manage, and train technicians, providing timely guidance and support as needed. • Diagnose and repair a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices. • Ensure the repair shop is well-organized and all tools and equipment are maintained. • Maintain iFix operation manual ensuring standard operating procedures are followed and all quality standards are upheld. • Consistently surpass sales and profit targets by maintaining costs, overseeing marketing initiatives, and building out the brand. • Maintain an inventory of parts and order new parts as needed. Handle customer inquiries and complaints, providing excellent customer service at all times. • Keep up-to-date with the latest technology and repair techniques. Qualifications: • +3 years of proven experience in phone and computer repair. • Previous managerial or supervisory experience. • Strong technical skills and a thorough understanding of electronic devices. • Excellent problem-solving abilities. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously. • Detail-oriented with a commitment to quality. • Competence in Microsoft Office and equivalent solutions. • High school diploma or GED; additional technical training or certifications are a plus. Benefits: • Health, vision, and dental benefits. • Employee Discounts • Competitive salary • Opportunities for professional growth and development • Supportive and collaborative work environment